GLIMIE

Privacy Policies

At glimiedesign.store, we value and respect your privacy. This Privacy Policy explains how we gather, utilize, and protect your personal details when you browse or shop on our website. By accessing or using our site, you agree to the terms and practices outlined in this policy.

Details We Collect:

When you browse or interact with our website, we may gather specific details about you, including:

• Personal identification details (such as your name, email address, and contact number) that you provide voluntarily during account creation or checkout.
• Payment and billing details required to complete your purchases, including credit card information, which is securely processed through trusted third-party payment gateways.
• Browsing and technical data, such as your IP address, browser type, and device details, which we collect automatically using cookies and similar tracking technologies.

Ways We Use Your Information:

We use the information we collect for purposes such as:

• Processing and completing your orders, including handling shipping and delivery.
• Communicating with you about your purchases, providing customer support, and addressing inquiries or requests.
• Customizing your shopping experience and showing you relevant product suggestions and promotional offers.
• Enhancing our website, products, and services based on your feedback and browsing behavior.
• Identifying and preventing fraudulent activities, unauthorized access, and misuse of our platform.

Disclosure of Information:

We value your privacy and will never sell, exchange, or share your personal information with third parties without your permission, except in the cases below:

• Authorized service providers:  We may share your details with trusted third-party partners who help us operate our website, process transactions, and deliver your orders. These partners are legally bound to maintain the confidentiality and security of your data.
• Compliance with law: We may disclose your information when required by law or to respond to legitimate legal processes, requests, or court orders.

Information Security:

We use industry-standard security practices to safeguard your personal data from unauthorized access, modification, disclosure, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot promise absolute protection.

Adjustments to Privacy Policy:

We may update or revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated “last updated” date. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and safeguard your information.

Get in Touch:

If you have any questions, concerns, or requests about our Privacy Policy or how we handle your personal information, please reach out to us using the contact details provided on our website.

Refund Policies

Thank you for choosing glimiedesign.store! Your satisfaction is our top priority, and we are committed to providing you with an exceptional online shopping experience. If your purchase does not meet your expectations for any reason, our team is ready to assist you.

Returns:

Returns are accepted within 5 days of purchase. To be eligible, items must be unused, in the same condition as when you received them, and in their original packaging.

Refunds:

After we receive and inspect your returned item, we will inform you of the refund status. If approved, your refund will be processed to your original payment method. Please note that any shipping charges from the original purchase are non-refundable.

Non-Returnable Items:

Some items cannot be returned or refunded. These include:

• Synthetic flower bunches
• Indoor plants
• Damaged or defective items

If your order arrives damaged or defective, please reach out to us right away. We will work with you to provide a replacement or issue a refund, depending on your preference and product availability.

Processing Time:

Refunds and exchanges are typically processed within 7 business days of receiving your returned item. Depending on your payment provider, it may take a little longer for the funds to appear in your account.

Contact Us:

If you have any questions or concerns about our refund policy, please don’t hesitate to reach out. We’re here to help and make sure your shopping experience with us is smooth and worry-free.

Terms & Conditions

Welcome to glimiedesign.store. These Terms and Conditions outline the rules and guidelines for using our website, as well as for purchasing and selling products through our platform. By visiting and using our site, you agree to follow these terms. Please review them carefully before making any transactions.

Use of the Website:

  • You are responsible for keeping your account information, including your username and password, secure and confidential.
  • You agree to provide truthful and up-to-date information when registering or completing a purchase.

Product Information and Pricing:

  • We make every effort to ensure that product descriptions, images, and pricing are accurate.
  • Prices may change without prior notice. Promotions or discounts are available for a limited time and may be subject to specific terms and conditions.

Orders and Payments:

  • Placing an order on our website constitutes an offer to purchase the selected products.
  • We reserve the right to decline or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
  • You agree to provide accurate and current payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
  • Payments are processed securely through trusted third-party providers. We do not store or have access to your complete payment details.

Returns and Refunds:

  • Our Returns and Refund Policy outlines the procedures and conditions for returning products and requesting refunds. Please consult the policy on our website for full details.

Intellectual Property:

  • All content on our website including text, images, logos, and graphics is protected by intellectual property laws and remains the property of glimiegesign.store or its licensors.
  • You may not copy, reproduce, distribute, or modify any website content without our prior written permission.